FAQ

Frequently Asked Questions

1) What’s the minimum quantity to order?

   Minimum order is 1x order = 330 pcs Printed Mentos or 300 pcs of Printed Wrigley Pellet Chewing Gum

 

2) What kind of printing do you allow and do you have sample pictures?

    You can print images, logos and text messages. Limited to 3 images or text messages per order.  


3) What’s the Production Time?

        Ø     Qty below 10,000 pcs : 4 - 5 working days (not including Saturday, Sunday & Public Holidays).

        Ø     Qty above 10,000 pcs : 7 - 8 working days (not including Saturday, Sunday & Public Holidays).

           * with individual packaging add + 5-6 days


4) What are the packaging options available?

Ø      Standard packaging (FREE) – All in one air tight heat sealed bag.

Ø      Individually packed options: 3 pcs up to 10 pcs per pack (additional charges).

Ø      Fancy packaging. More info click here >> Fancy packaging

 

5) How do I know my delivery/shipping cost?

    Once you have selected your item, go to your shopping cart and click on the Estimate Shipping & Taxes to estimate your shipping cost.

 

6) How long does it take to deliver/ship to me?

Ø      It depends on your location and country. Generally it will take

o       2-4 days (Malaysia, Singapore, Thailand, Vietnam, Indonesia)

o       5-12 days (rest of the world)

 

7) Which delivery company or courier service provider do you use?

Ø      Malaysia: Poslaju Malaysia (Malaysia National Post Courier)

Ø      Singapore: SF Express.

Ø      International: EMS (Express Mail Service)

 

8) Shelf life?

    If the candies are not exposed to water/moisture and heat, it will last for 4-5 months.

 

9) What are the ingredients in the candy?

        Ø      Mentos- contain sugar, wheat glucose syrup, hydrogenated coconut oil, rice starch, natural flavors, gum arabic, sucrose, & beeswax

 

Ø      Wrigley Chewing Gum – contains sugar, gum base, dextrose, and corn syrup 

 

Ø      Marshmallow – contains Sugar, Gelatin, Water and Air

 

Ø      Milk Wafer – contains Hydrogenated Palm Kernel Fat, Wheat Flour, Sugar, Full Cream Milk Powder, Cocoa Powder, Soya Lecithin, Vanillin (Artificial Flavor), Sodium Bicarbonate, Ammonium Bicarbonate.

 

If you do not find the answer to your question, please email us your enquiry @ mystore@ideazs.com or go to our contact us page.